Q: Ok last week i bought Rembrandt whitening 2hr kit and it doesnt work and its so senstive to my teeth, well i wanted to buy the crest whitening strips classic but can i return the rembrandt strips after i used half of it??? i bought them from wal-mart? they say if you're not sastfiied, you can return??
A: You can not return a product to the department store you bought it at if the product has been used. If the product says it can be returned if you do not find it satisfactory, then it means you can mail it to the company and get a refund that way. You just have to mail it to the po box on the back of the product. It also wouldn't hurt to call the number on the back for more answers before you just mail it.